I just wanted to write to say thank you (Houston)
From: Julie @sbcglobal.net
To: Fond Memories in Houston
I just wanted to write to say thank you for the care and thoughtfulness you all put in your services and when returning Princess's ashes. I was blown away by the sheer first class experience - from the bag to the velvet case containing the urn, to the beautiful footprint, to the grief counseling pamphlet. thank you all again, so much!
We are eternally grateful to Norma and Fond Memories. (Conroe)
From: Polly Rodriguez <@yahoo.com>
To: Norma Jeffcoat <@fondmemoriespcc.com>
Good Morning Norma & The Fond Memories Staff,
I waited to write this message to make sure I had enough time to compose my words as accurately as I could. First and foremost, I want you to know Millie’s paw print came out beautifully. It matches Maya’s perfectly and is sitting on my mantel with their Ashes and other paw print. You went above and beyond with including the bags and the molded, original print.
Most importantly, I want to apologize if anything I said in my original email came off accusational or rude in anyway. We are just now back to working and recovery from the financial hit we endured due to covid. Don’t get me wrong we are doing much better than some but still struggling to catch up, it was not my intention for you to give me the print free or even at a discounted rate. Clearly the work speaks for itself and is worth the money you charge. In addition to the financial set backs we lost both our fur babies all within 5 months of each other. The loss was horrendous and financially we had to dig deep to pay for both those expenses. We miss our babies daily and the approaching holidays will be tough as Millie loved Christmas and opening presents. It got to the point where all of our children allowed Millie to open their gifts every year.
What I am trying to say is that I am eternally grateful to you and your company. I can’t begin to tell you how your kindness has touched us all and we will never forget it. I will be referring you to any and everyone who is the last stages of life for their pets. I will also being leaving positive reviews wherever I can.
Thank you again and I hope the upcoming Holiday seasons brings you and yours many blessings.
The Rodriguez Family
Extraordinary organization – McKinney
We are so incredibly grateful to Della for providing such a wonderful service. her empathetic and professional nature made such a difference in our lives after losing our precious fur baby. she made this difficult transition as smooth as possible by being so caring and thoughtful. we also appreciated the convenience of being in mckinney. We can't imagine a better outcome, given the circumstances.
I’m blown away (New Braunfels)
i just recently received my dear stella back and i'm blown away at the care your company shows in its service. i feel like my girl was fully honored. her ashes were given to me in a wooden carved box and i was wondering if there was any way to open it? I am considering a locket with her ashes but i don't want to lose any integrity in the urn by opening it if it's not intended to be.
Grief stricken once more – (New Braunfels)
MY DAUGHTER BLESSEDLY PHONED MY VET'S OFFICE AND FOUND YOU PROVIDED THE SERVICE WHEN MY VET HELPED MY LITTLE DACHSHUND (Kujo) END HER SUFFERING. AT THE TIME, I COULD NOT HAVE IMAGINED I WOULD BE GOING THROUGH THIS PAINFUL EXPERIENCE AGAIN SO SOON WITH ANOTHER OF MY PRECIOUS BABIES; YET, HERE I AM. KNOWING IN ADVANCE FOND MEMORIES WILL BE PROVIDING ME WITH SPECIAL REMEMBRANCES AND SUPPORT HAS GIVEN ME COMFORT. THANK YOU FOR ALL YOU DO.
Wonderful Care – Sasche
Our lil Ike came back to us in a beautiful box with his name plate on top. the paw print was super special and I know he was in good care. Thank you for the loving aftercare of our pet families. Stacey, Jaron, and Scott Alen
For the grace & dignity of Wally -Austin
Losing a beloved family member is hard. Trusting someone to treat your loved one with dignity and grace is even harder. From start to finish Robert, Sarah, Emily, and the Fond Memories staff handled The process perfectly. We cannot say enough good things about the carved rosewood box, paw prints, and hair clipping plus Sarah’s patience with an emotional Mom’s phone calls!
Thank you from the bottom of our Hearts…Wally Angel’s Mom & dad
Thank You, Fond Memories of McKinney
My sincerest thank you for the compassion and kindness while Penny was in your care. Penny was my beloved companion for almost 14 years. Her passing has been very difficult for me. But I find tremendous comfort knowing she was treated with dignity – and that I can honor her memory in a way she deserves. By being home with me. Her beautiful wooden urn is such a touching memento that I will cherish forever. A very special thank you to Hollis Worthen – so grateful for your words of comfort and extra special care.
Thank you Fond Memories! (Conroe)
Our sweet boy’s passing was so unexpected. His health declined within jUst a few hours. Our Luke is back home and the gifts we received are so wonderful. The box, the paw print, the hair… It all made us so emotional but we take comfort in knowing that He was taken care of in his afterlife. Forever grateful For the wonderful service from Fond Memories!
Very High Quality at Fair Prices – Conroe
I just got my great dane, charlie’s, ashes a few hours ago and i cannot thank yall enough for how nice everything is.
He was a big boy and i was blown away at how low cost it was to get his cremation, a large urn, and paw stamps. LOSING MY BEST FRIEND SO young and so SUDDENLY WAS ALREADY HARD ENOUGH, BUT I FEEL A LOT BETTER KNOWING HIS REMAINS WERE WELL TAKEN CARE OF AND NOW HE CAN CONTINUE TO GO ON EVERY ADVENTURE WITH ME. From the bottom of my heart, Thank you.